Medical Answering

Is your answering service meeting your expectations? At Rutherford TAS we manage our client's expectations by supplying a detailed plan as to how to meet your company's objective.

As an answering service that strives to be the best in our field, Rutherford TAS will not tolerate long hold times or rude employees.

The professional staff at Rutherford Answering Service values our relationships with you and your patients. We believe customer service is paramount for continual company growth and development. When customer service is lacking, you lose patients, resulting in a breakdown of your companies fundamental goals.

Let us help you care for your patients! Our operators are there for your patients when your medical office is closed. Medical answering is not a luxury; it is a necessity for any professional to provide complete patient care.

Rutherford TAS has been handling medical practices since our first client in 1976. More than 30 years later, not only do we still have our very first client utilizing our services, our messaging service is used by hundreds of doctors and healthcare professionals to stay in touch with patients and staff after-hours.

All of our call agents attend basic terminology seminars and are given a series of tests before they handle their first call. Once messages are taken, you will have many options to choose from. We can either hold the messages for your office to check-in or they can be faxed, e-mailed, or paged (alpha or digitally), text to your cell/PDA or simply relayed verbally to your cell/home phone. We offer patching services as well as call back confirmation to the party that is trying to reach you.

Rutherford TAS prides itself as being an accurate, reliable link between you and your patients. Let us help your medical office run smoother. Our services are designed around the specific needs of your medical office so that we can provide you with the highest possible level of service at the lowest price.

"We work very hard to earn and keep your business."